Browsing Market Inquiries by Subject "Consumer Protection"

Now showing items 1-2 of 2

    • Kenya Consumer Protection in Digital Finance Survey 

      Competition Authority of Kenya; Innovations for Poverty Action (2020-01)
      IPA has collaborated with the Competition Authority of Kenya to conduct a survey on key themes in consumer protection, including Fraud and loss of money, Complaints handling and redress, Pricing transparency and consumer ...

    • Report on the Competition Authority of Kenya Digital Credit Market Inquiry 

      Putman, Daniel; Mazer, Rafer; Blackmon, William (2021-05)
      Digital credit emerged in Kenya in 2012 with the introduction of M-Shwari from Commercial Bank of Africa (now NCBA) and Safaricom. In the 9 years since, the digital credit sector has grown such that at different points ...